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5 Pack

Manager Conversation Guides

$29.00

Ready to print and use across your organization. Instant download after purchase.

All sales are final. Due to the instant-access nature of digital downloads, refunds are not offered. Please review the preview before buying. Issue with your purchase? Contact support@kacompany.us. Refund Policy

Each purchase is licensed to one organization for use in one LMS, with unlimited learners. By buying, you agree to the License Agreement and Terms of Use.

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About this tool

Know exactly what to say in the five conversations every manager has: setting expectations, a missed standard, recognition, a workload concern and a change in role.

Who it is for

  • New managers, shift leads and supervisors promoted from the team.

  • Small-business owners who manage staff without an HR department.

  • Office and practice managers, and field supervisors.

  • HR and training professionals who coach managers.

The problem it solves

Most workplace problems grow because a conversation was put off or held without a plan. Unclear expectations become missed standards, good work goes unnoticed, heavy workloads lead to mistakes, and role changes cause worry. Each guide in this pack gives you clear steps, sample words, common reactions and how to respond, a planner to fill in and a filled-in example, so the conversation is short, calm and useful.

What is inside

  • How to use this pack (page 1; 1 page)

  • Copyright and License (page 2; 1 page)

  • Part 1: Before any conversation (pages 3 to 4; 2 pages)

  • Guide 1: Setting expectations (pages 5 to 8; 4 pages)

  • Guide 2: A missed standard (pages 9 to 12; 4 pages)

  • Guide 3: Recognition (pages 13 to 16; 4 pages)

  • Guide 4: A workload concern (pages 17 to 20; 4 pages)

  • Guide 5: A change in role (pages 21 to 24; 4 pages)

  • Follow-up note and quick reference (pages 25 to 26; 2 pages)

  • Editable Word version of everything above (28 pages)

Examples come from a restaurant kitchen, a warehouse, a shoe shop, an accounting office and an electrical contractor.

How to use it

  1. Read "Before any conversation" for the preparation, listening and follow-up habits behind every guide.

  2. Use the chooser to pick the right guide.

  3. Fill in the planner for that conversation, then hold it in a private place or by video.

  4. Send the follow-up note within a day and keep the check-in date.

Formats and file types

  • Printable PDF (26 pages), US Letter.

  • Editable Word file (.docx, 28 pages) with every planner and the follow-up note as editable tables.

Frequently asked questions

I have never managed people before. Is this too advanced?

No. Each guide gives you the steps and sample words, and the filled-in examples show a complete conversation.

Does it cover formal discipline?

No. The missed-standard guide covers the early conversation. It explains when to involve HR or follow your company's process.

Can I use it with remote staff?

Yes. Every guide explains how the conversation changes by video, by phone and in writing.

One price, yours to keep. Licensed for use within your organization.