Coaching Development Series (Levels 1 to 3)

All three KA coaching development kits in one series. Take managers from their first coaching conversation to coaching through setbacks and high performance, with one consistent coaching model throughout.

Who it is for

• Small business owners who want supervisors to develop people, not just fix problems for them

• Managers and shift leads moving from doing the work to helping others do it

• Trainers, HR and L&D professionals who need a complete, ready-to-run coaching program

• Leaders building a tiered development path for new and experienced managers

The problem it solves

A single coaching workshop rarely changes habits. Managers need to learn the basics, use them on real goals, and then handle the harder moments: slipping performance, resistance and coaching people who are already strong. This series gives you all three steps, built on one model so each level reinforces the last.

The KA method

PULL, an original KA Company coaching model: Pick the focus, Uncover what is happening, Let them find the options, and Leave with a next step. Every level uses the same four steps and the same practice structure.

What is inside

Level 1: Coaching Basics. Everything you need to run a 90-minute coaching session yourself, built around one simple, original coaching model, PULL, with practice that feels like real work.

Level 2: Coaching for Growth. A ready-to-run 2-hour session that teaches leaders to coach people who want to grow: finding the direction, setting development goals, planning stretch assignments that are safe, and following up so the growth actually happens.

Level 3: Coaching Through Challenges. A ready-to-run 2-hour session for the hardest coaching moments: when performance slips, when people push back, when your best people need more, and when coaching is not the right tool.

Each level includes an in-person kit and a virtual kit: a facilitator guide with timed SAY, DO, ASK and WAIT cues, a slide deck with speaker notes, a producer run sheet for virtual delivery, a participant workbook, a job aid, scenario cards, an observer checklist and an answer key.

How to use it

1. Run Level 1 with your managers and use its 30-day follow-up plan.

2. Move to Level 2 once coaching conversations are happening, to connect coaching to development goals.

3. Finish with Level 3 to prepare managers for the harder coaching moments.

Formats and file types

• Word (.docx): facilitator guides, producer run sheets and participant workbooks, fully editable

• PowerPoint (.pptx): in-person and virtual decks with speaker notes, fully editable

• PDF: workbooks, job aids, handouts and answer keys, ready to print

Frequently asked questions