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Coaching Basics
In-person and virtual facilitator kit: guides, slides, workbook and handouts, all editable. Instant download after purchase.
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Each purchase is licensed to one organization for use in one LMS, with unlimited learners. By buying, you agree to the License Agreement and Terms of Use.
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About this kit
Everything you need to run a 90-minute coaching session yourself, built around one simple, original coaching model, PULL, with practice that feels like real work.
Who it is for
Small-business owners who want their supervisors to stop bringing every problem back to them.
Managers and shift leads who were promoted for doing the work well and now need to help others do it.
Supervisors in the field (crews, trades, clinics, stores) who coach in two-minute moments, not in meeting rooms.
Trainers, HR and L&D professionals who need a ready-to-run coaching session they can brand and deliver this month.
The problem it solves
Most people who develop others default to giving the answer. It is fast, and it feels helpful. Over time, people stop thinking for themselves and every decision lands back on the leader. Generic coaching courses teach borrowed acronyms and theory, then leave people to work out what to say on Monday. This kit gives your group one clear four-step model, the two skills that make it work (asking good questions and listening), and enough guided practice that they leave ready to hold a real coaching conversation.
What is inside
The KA coaching model, PULL: Pick the focus, Uncover what's happening, Let them find the options, Leave with a next step.
In-person kit
Facilitator guide, 37 pages (Word): how to use the kit, session overview and agenda, a plain-language coaching primer, PULL in depth, answers to the questions participants ask, a preparation checklist, seven timed segments with SAY / DO / ASK / WAIT cues, the Scenario A script, answer keys, the scenario cards at a glance, tricky moments, a 30-day follow-up plan and ways to adapt the session.
Slide deck, 26 slides (PowerPoint), with speaker notes that repeat the guide's cues.
Virtual kit
Virtual facilitator guide, 31 pages (Word), with a producer cue sheet, polls, chat prompts and breakout card texts.
Producer run sheet, 3 pages (Word).
Virtual slide deck, 28 slides (PowerPoint), with PRODUCER actions in the notes.
Workbook and handouts
Participant workbook, 19 pages (Word and PDF), including a coaching plan, a 30-day coaching log and a question bank.
One-page PULL job aid (1 page).
Handout 1: Which tool fits? Tell, train, feedback or coach (1 page).
Handout 2: Question builder with a worked example and a question bank (2 pages).
Handout 3: Pause and play back listening practice (1 page).
Handout 4: Eight scenario cards set in a dental office, auto repair shop, bakery, landscaping company, call center, clothing store, accounting office and veterinary clinic, each with a coach side and a side for the person being coached (4 pages).
Handout 5: Observer checklist (1 page).
Handout 6: My coaching plan, with a filled-in example (2 pages).
Answer key for the facilitator (2 pages).
How to use it
1. Read the facilitator guide and complete the workbook yourself (about three hours).
2. Print the workbook and handouts, and cut the scenario cards.
3. Run the 90-minute session in person or online. Every step tells you what to do, what to say, what to ask and when to wait.
4. Use the 30-day follow-up plan so coaching becomes a habit, not a one-time event.
No training experience is needed. If you can run a team meeting, you can run this session.
Formats and file types
Word (.docx): facilitator guides, producer run sheet, participant workbook. Fully editable.
PowerPoint (.pptx): in-person and virtual decks with speaker notes. Fully editable.
PDF: participant workbook, job aid, handouts and answer key, ready to print.
Fonts: Fraunces and Nunito Sans (free from Google Fonts). Licensed for use within your organization.
Frequently asked questions
Do I need to be a trained facilitator?
No. The guide gives you timed steps with suggested words, questions and what to listen for. A manager or business owner can run it.
Is this based on a well-known coaching model?
No. PULL is an original KA Company model written for this series, so you are not paying for someone else's acronym. It works alongside LOOP, KA's feedback method.
Can I run it with a small team, or one-on-one?
Yes. The guide includes a 60-minute version, a two-hour version, a one-on-one version and notes for groups that do not divide into threes.
One price, yours to keep. Licensed for use within your organization.